Effective August 23, 2026
Privacy policy
What we collect, why we use it, and the choices you have.
Optimus Business Solutions collects only the information needed to respond to inquiries, request appointments, operate website features, and improve the service. This policy covers information submitted through this website.
Information we collect
You may provide your name, email address, phone number, business details, appointment preferences, messages, and feedback. Our systems may also receive basic technical information such as browser type, device type, pages visited, and approximate location derived from an internet address.
How we use information
- Respond to questions and service inquiries
- Process and confirm appointment requests
- Operate and secure website features
- Understand site performance and improve the visitor experience
- Meet legal obligations and protect our rights
Calls and AI-assisted interactions
Our AI receptionist identifies itself as an AI. A call may be transcribed or recorded when notice and consent requirements are satisfied. Call details can be used to answer the request, arrange the next step, and improve approved call handling. Do not share sensitive personal, financial, or medical information through the demo.
The website chat assistant also identifies itself as an AI. Chat messages are processed by an AI provider to generate replies, and a transcript is sent to our team only when you share your contact details so we can follow up. Chat transcripts are kept for the follow-up and deleted within 90 days unless you become a client.
Storage and sharing
Form and booking submissions are stored so we can follow up and preserve a reliable record. We may use service providers that help operate the website, communications, scheduling, and security. They receive only the information needed for that work. We do not sell personal information.
Retention and security
We keep information for as long as it supports the purpose described here, resolves a request, or meets a legal requirement. We use reasonable safeguards, but no internet transmission or storage system can be guaranteed completely secure.
Your choices
You may ask what information we hold about you, request a correction, or ask us to delete information when no legal or operational reason requires us to keep it. You may also ask us to stop marketing communications.
Children
This website is intended for business owners and adults seeking business services. It is not directed to children.
Questions about your information?
Use the contact page to send a privacy request. Include enough detail for us to identify the relevant submission.
Contact OptimusStart with a website built for AI search. Build the system from there.
Salem, New Hampshire based, in person across southern NH and remote nationwide. Our specialty is the trades, and we help any small business. Your price is quoted to your business, so give us 15 minutes and leave with your exact number. Month to month, cancel anytime, and you own everything we build.